# Kalimera Gyro customer story

> +83% growth in online orders

- Restaurant: Kalimera Gyro
- Location: Morristown, NJ
- Cuisine: Greek
- Owner: Erhan (Owner of Kalimera Gyro)
- Result: +83% growth in online orders

> “We are a small room on Morris Street. The website and the ordering page do the talking for us, and people walk in already knowing what they want.”
>
> Erhan, Owner of Kalimera Gyro

Kalimera Gyro is a Greek restaurant in Morristown, NJ run by Erhan. This is how they took their ordering, their website, and their guest list back from the marketplaces, and what happened next.

## The challenge

Kalimera Gyro had built a loyal following in Morristown, NJ, but almost none of that loyalty showed up online. Orders came through third-party apps that took a cut of every ticket, kept the customer data, and buried the restaurant under competitors in search. Erhan was spending more on commissions each month than on marketing, without a guest list to show for it.

## What changed

The team moved ordering to a commission-free storefront on their own domain, rebuilt the website with the Parsley builder in an afternoon, and connected their Google Business Profile so every search result pointed home. Loyalty and gift cards launched the same week, and email campaigns started going out to guests the restaurant now actually knew by name.

## The results

Within the first quarter Kalimera Gyro recorded +83% in growth in online orders, with the majority of orders coming from returning guests. Direct orders now outnumber marketplace orders, the kitchen works from a single ticket queue, and the restaurant is recommended by name when people in Morristown, NJ ask ChatGPT, Claude, or Gemini where to eat.

Page: https://www.joinmunch.com/customers/kalimera-gyro